What is AccessAva?

AccessAva is a digital service that is changing the landscape in accessing health and social care.

With our award-winning, AI-driven service, we are making expert legal support available 24/7, ensuring everyone can navigate the complexities of accessing health and social care with ease, speed and confidence.

Hosted on your website, AccessAva helps you extend your reach in providing essential support to those who need access to easy-to-understand legal health and social care information at the click of a button.

It also equips organisations with the knowledge and tools needed to advocate for service beneficiaries’ rights effectively which enables you to do more for less to improve the lives of others.

Why should my organisation host AccessAva if the digital service is freely available to the public?

While AccessAva is freely available to everyone to ensure access to essential legal information and guidance about social care and support, there are significant benefits to hosting it directly on your website. These include:

Trust

Your users are more likely to engage with a service found through an organisation they already know and trust. This is especially important for communities who've experienced health and social care inequalities, such as disabled people and those from Black, Asian, and minority ethnic communities, who may have encountered language or cultural barriers accessing mainstream services. This increased reach, combined with the trust gained from your organisation hosting the service, can dramatically improve the lives of people who need social care.

Accessibility and seamless experience:

Integrating AccessAva into your site offers a smoother experience. It means your website users can access the service without being transferred to another website, which they may never have heard of before.

Gain Insights for your organisation:

As a partner you gain access to data and analytics reports that can help identify unmet needs within your community and that can, in turn, help you plan your services. You'll receive a login to access your reports anytime.

Have a say in what comes next:

As a hosting partner, you can contribute to user testing and content development, helping to shape AccessAva to better meet your audience's needs. For example, through work with our hosting partners, we've added new content on end-of-life care and charging, made accessibility adjustments like videos and Easyread content, and updated content to cover issues relating to racial discrimination. All these changes have been made possible in collaboration with our partners who have spotted the need for these topics through their communities engaging with it.

Win Win

This then has a much wider benefit as anyone and everyone using AccessAva can also benefit from the new guidance created.

Join us!

We would love to grow our partnerships to collaborate in improving the lives of people with social care and support needs.

Get in touch to find out more