About these resources This page contains comprehensive, downloadable guides covering specific areas of social care law in England. While AccessAva provides quick answers and letters, these documents offer a deeper look at your legal rights and the obligations of local authorities. These guides are written by legal experts to help you understand complex topics in greater detail.
When we asked a group of service managers who worked for a large care provider what the biggest problems for the people who use their services were, a major theme that was discussed was getting the right wheelchair and the delays people can experience getting a wheelchair. We wanted to make sure that AccessAva could help people whose lives are affected by not having the wheelchair they need, and we set out to investigate this issue.
Social care charges
The cost of living is an enormous problem for many people in the UK. The Trussell Trust write that one in six households went hungry last year. The cost of basic foodstuffs is rising and more and more people are in debt to energy companies.
The challenges of taking on a caring role
When we talk to family members who are supporting older relatives, we hear about the impact of having to engage with the social care system for the first time. When an older person gets to a stage in life that they are unable to manage safely without support, this brings both practical, financial and emotional considerations.
10,000 people and counting! Discover how AccessAva is helping people understand their social care rights—and why this milestone is just the beginning.
Every user who comes to AccessAva is on a journey, often a difficult one. Behind every piece of content on AccessAva is a real story. A family navigating an unfair charge, a person fighting for a wheelchair, or a carer trying to secure an assessment. Our development process begins with insights from these real-life experiences.
Social care is a complex area. There are many services and functions, laws and practices that affect the lives of people who draw on social care. We know, however, that people who draw on social care, their families, carers and supporters, often feel lost and unsure what their rights are or how to access them. They are looking for clear guidance about their specific problem which helps to move their issue forward. Our users want to create change for themselves, and we want to create content on AccessAva that will help them do this.
