Are You Being Charged Too Much for Your Care? Here’s What to Check

Navigating the adult social care charging system can feel confusing—and sometimes, people end up paying more than they should. If you’re worried that your care charges don’t seem right, you’re not alone. The good news is that there are clear steps you can take to understand your assessment and challenge any mistakes.

At AccessAva, we believe that care packages should reflect your actual needs, not be reduced arbitrarily. Unfortunately, we often hear from care providers and families about situations where care packages are cut even when a person’s needs haven’t changed.

In some situations, local authorities must arrange independent advocacy to support you: ✔️ During assessments ✔️ When preparing a care & support plan ✔️ In reviews of your plan ✔️ In safeguarding enquiries